Digital services for the third sector
Less admin.
More impact.
Websites, systems and automations for charities and community organisations — built around how you actually work and looked after for the long term, so your team can focus on the people you serve.
Button
A free 15–30 minute video call via Google Meet. Tell us what's eating your team's time and we'll give you an honest view of what would help.
Digital services for the third sector
Less admin.
More impact.
Websites, systems and automations for charities and community organisations — built around how you actually work and looked after for the long term, so your team can focus on the people you serve.
Button
A free 15–30 minute video call via Google Meet. Tell us what's eating your team's time and we'll give you an honest view of what would help.
Digital services for the third sector
Less admin.
More impact.
Websites, systems and automations for charities and community organisations — built around how you actually work and looked after for the long term, so your team can focus on the people you serve.
Button
A free 15–30 minute video call via Google Meet. Tell us what's eating your team's time and we'll give you an honest view of what would help.
Digital services for the third sector
Less admin.
More impact.
Websites, systems and automations for charities and community organisations — built around how you actually work and looked after for the long term, so your team can focus on the people you serve.
Button
A free 15–30 minute video call via Google Meet. Tell us what's eating your team's time and we'll give you an honest view of what would help.
Our services
One partner. The full journey.
From understanding what to fix, to building it, keeping it running, and growing your team's capability — everything in one place.
Discover.
You get a clear plan before we build.
Automation audit
Process documentation
Automation strategy and roadmap
AI readiness assessment
Technology recommendations
Deliver.
We build exactly what the plan calls for.
Workflow automation
AI agents and assistants
Websites & low-code apps
Software setup and configuration
Forms and intake workflows
Manage.
We run it — you focus on the business.
Automation monitoring and maintenance
AI performance and prompt management
Break-fix and issue resolution
Tool and licence management
Monthly performance reporting
Train.
Your team leaves capable, not dependent.
Tool and platform training
AI assistant setup for internal teams
Standard operating procedures
Process and automation documentation
Video walkthroughs and guides
Our services
One partner. The full journey.
From understanding what to fix, to building it, keeping it running, and growing your team's capability — everything in one place.
Discover.
You get a clear plan before we build.
Automation audit
Process documentation
Automation strategy and roadmap
AI readiness assessment
Technology recommendations
Deliver.
We build exactly what the plan calls for.
Workflow automation
AI agents and assistants
Websites & low-code apps
Software setup and configuration
Forms and intake workflows
Manage.
We run it — you focus on the business.
Automation monitoring and maintenance
AI performance and prompt management
Break-fix and issue resolution
Tool and licence management
Monthly performance reporting
Train.
Your team leaves capable, not dependent.
Tool and platform training
AI assistant setup for internal teams
Standard operating procedures
Process and automation documentation
Video walkthroughs and guides
Our services
One partner. The full journey.
From understanding what to fix, to building it, keeping it running, and growing your team's capability — everything in one place.
Discover.
You get a clear plan before we build.
Automation audit
Process documentation
Automation strategy and roadmap
AI readiness assessment
Technology recommendations
Deliver.
We build exactly what the plan calls for.
Workflow automation
AI agents and assistants
Websites & low-code apps
Software setup and configuration
Forms and intake workflows
Manage.
We run it — you focus on the business.
Automation monitoring and maintenance
AI performance and prompt management
Break-fix and issue resolution
Tool and licence management
Monthly performance reporting
Train.
Your team leaves capable, not dependent.
Tool and platform training
AI assistant setup for internal teams
Standard operating procedures
Process and automation documentation
Video walkthroughs and guides
Our services
One partner. The full journey.
From understanding what to fix, to building it, keeping it running, and growing your team's capability — everything in one place.
Discover.
You get a clear plan before we build.
Automation audit
Process documentation
Automation strategy and roadmap
AI readiness assessment
Technology recommendations
Deliver.
We build exactly what the plan calls for.
Workflow automation
AI agents and assistants
Websites & low-code apps
Software setup and configuration
Forms and intake workflows
Manage.
We run it — you focus on the business.
Automation monitoring and maintenance
AI performance and prompt management
Break-fix and issue resolution
Tool and licence management
Monthly performance reporting
Train.
Your team leaves capable, not dependent.
Tool and platform training
AI assistant setup for internal teams
Standard operating procedures
Process and automation documentation
Video walkthroughs and guides
Testimonial
Steven's work has resulted in significant digital inclusion and transformation progress through the adoption of smarter, more integrated systems that reduce duplication, improve transparency and support more efficient ways of working.
Juliana Amaral
CEO, Borders Community Action
Join up your systems. Free up your people.
Testimonial
Steven's work has resulted in significant digital inclusion and transformation progress through the adoption of smarter, more integrated systems that reduce duplication, improve transparency and support more efficient ways of working.
Juliana Amaral
CEO, Borders Community Action
Join up your systems. Free up your people.
Testimonial
Steven's work has resulted in significant digital inclusion and transformation progress through the adoption of smarter, more integrated systems that reduce duplication, improve transparency and support more efficient ways of working.
Juliana Amaral
CEO, Borders Community Action
Join up your systems. Free up your people.
Testimonial
Steven's work has resulted in significant digital inclusion and transformation progress through the adoption of smarter, more integrated systems that reduce duplication, improve transparency and support more efficient ways of working.
Juliana Amaral
CEO, Borders Community Action
Automate the boring. Focus on the brilliant.
The benefits
The results speak for themselves.
Business process automation delivers measurable impact from day one — less time wasted on manual work, fewer costly mistakes, and operations that scale as you grow.
Growth without growing pains
Support more members, service users and funders without a matching rise in admin, headcount or pressure on a small team.
Hours saved every week
No more copy-pasting between spreadsheets, chasing forms or re-keying the same details. That time goes back to your mission.
Fewer errors, lower risk
Manual data entry means mistakes, and mistakes in member records or funder reports are costly. Joined-up systems get it right every time.
Cleaner as you scale
Most organisations get messier as they grow. With joined-up systems, more activity means more efficiency — not more chaos.
Best people. Best work.
When the repetitive admin runs itself, your team stops firefighting and spends more time with the people they set out to help.
No more key-person risk
When someone leaves or goes on leave, your website, data and processes keep working — nothing is stuck in one person's head.
The benefits
The results speak for themselves.
Business process automation delivers measurable impact from day one — less time wasted on manual work, fewer costly mistakes, and operations that scale as you grow.
Growth without growing pains
Support more members, service users and funders without a matching rise in admin, headcount or pressure on a small team.
Hours saved every week
No more copy-pasting between spreadsheets, chasing forms or re-keying the same details. That time goes back to your mission.
Fewer errors, lower risk
Manual data entry means mistakes, and mistakes in member records or funder reports are costly. Joined-up systems get it right every time.
Cleaner as you scale
Most organisations get messier as they grow. With joined-up systems, more activity means more efficiency — not more chaos.
Best people. Best work.
When the repetitive admin runs itself, your team stops firefighting and spends more time with the people they set out to help.
No more key-person risk
When someone leaves or goes on leave, your website, data and processes keep working — nothing is stuck in one person's head.
The benefits
The results speak for themselves.
Business process automation delivers measurable impact from day one — less time wasted on manual work, fewer costly mistakes, and operations that scale as you grow.
Growth without growing pains
Support more members, service users and funders without a matching rise in admin, headcount or pressure on a small team.
Hours saved every week
No more copy-pasting between spreadsheets, chasing forms or re-keying the same details. That time goes back to your mission.
Fewer errors, lower risk
Manual data entry means mistakes, and mistakes in member records or funder reports are costly. Joined-up systems get it right every time.
Cleaner as you scale
Most organisations get messier as they grow. With joined-up systems, more activity means more efficiency — not more chaos.
Best people. Best work.
When the repetitive admin runs itself, your team stops firefighting and spends more time with the people they set out to help.
No more key-person risk
When someone leaves or goes on leave, your website, data and processes keep working — nothing is stuck in one person's head.
The benefits
The results speak for themselves.
Business process automation delivers measurable impact from day one — less time wasted on manual work, fewer costly mistakes, and operations that scale as you grow.
Growth without growing pains
Support more members, service users and funders without a matching rise in admin, headcount or pressure on a small team.
Hours saved every week
No more copy-pasting between spreadsheets, chasing forms or re-keying the same details. That time goes back to your mission.
Fewer errors, lower risk
Manual data entry means mistakes, and mistakes in member records or funder reports are costly. Joined-up systems get it right every time.
Cleaner as you scale
Most organisations get messier as they grow. With joined-up systems, more activity means more efficiency — not more chaos.
Best people. Best work.
When the repetitive admin runs itself, your team stops firefighting and spends more time with the people they set out to help.
No more key-person risk
When someone leaves or goes on leave, your website, data and processes keep working — nothing is stuck in one person's head.
Your digital roadmap
Know what to fix. When to fix it.
What it's genuinely worth.
Most businesses know they have process problems. Few know which ones to fix first, how much time they're actually losing, or what fixing them is genuinely worth. That's what the roadmap engagement solves
Book a kick-off call
Your digital roadmap
Know what to fix. When to fix it.
What it's genuinely worth.
Most businesses know they have process problems. Few know which ones to fix first, how much time they're actually losing, or what fixing them is genuinely worth. That's what the roadmap engagement solves
Book a kick-off call
Your digital roadmap
Know what to fix. When to fix it.
What it's genuinely worth.
Most businesses know they have process problems. Few know which ones to fix first, how much time they're actually losing, or what fixing them is genuinely worth. That's what the roadmap engagement solves
Book a kick-off call
Your digital roadmap
Know what to fix. When to fix it.
What it's genuinely worth.
Most businesses know they have process problems. Few know which ones to fix first, how much time they're actually losing, or what fixing them is genuinely worth. That's what the roadmap engagement solves
Book a kick-off call
The difference
Your business. Before and after.
Most growing businesses are losing thousands of pounds a month to manual work and disconnected tools. Here's what that looks like - and what changes when you fix it.
Before.
Manual processes are costing you more than you realise.
Drowning in manual work
Your team spends hours copying data, chasing updates, and repeating the same tasks every week - while the work that actually grows the business waits.
Every mistake costs you twice
When processes depend on people remembering, things go wrong. And when they do, someone spends hours fixing it - time and money you'll never get back.
Growth means hiring more people
Every new client means more admin, more manual work, more staff. Scaling feels expensive because your operations weren't built to grow.
After.
Automation puts that time and money back where it belongs.
Your operations run themselves
Data flows between your tools automatically. Tasks trigger without anyone lifting a finger. Your team focuses on the work that only humans can do.
Consistent processes, every time
Automations don't forget, get distracted, or have bad days. Every process runs the same way, every time — errors become the exception, not the norm.
Growth without growing pains
Take on more clients, enter new markets, scale the business — without a proportional increase in admin, headcount, or stress.
Button
The difference
Your business. Before and after.
Most growing businesses are losing thousands of pounds a month to manual work and disconnected tools. Here's what that looks like - and what changes when you fix it.
Before.
Manual processes are costing you more than you realise.
Drowning in manual work
Your team spends hours copying data, chasing updates, and repeating the same tasks every week - while the work that actually grows the business waits.
Every mistake costs you twice
When processes depend on people remembering, things go wrong. And when they do, someone spends hours fixing it - time and money you'll never get back.
Growth means hiring more people
Every new client means more admin, more manual work, more staff. Scaling feels expensive because your operations weren't built to grow.
After.
Automation puts that time and money back where it belongs.
Your operations run themselves
Data flows between your tools automatically. Tasks trigger without anyone lifting a finger. Your team focuses on the work that only humans can do.
Consistent processes, every time
Automations don't forget, get distracted, or have bad days. Every process runs the same way, every time — errors become the exception, not the norm.
Growth without growing pains
Take on more clients, enter new markets, scale the business — without a proportional increase in admin, headcount, or stress.
Button
The difference
Your business. Before and after.
Most growing businesses are losing thousands of pounds a month to manual work and disconnected tools. Here's what that looks like - and what changes when you fix it.
Before.
Manual processes are costing you more than you realise.
Drowning in manual work
Your team spends hours copying data, chasing updates, and repeating the same tasks every week - while the work that actually grows the business waits.
Every mistake costs you twice
When processes depend on people remembering, things go wrong. And when they do, someone spends hours fixing it - time and money you'll never get back.
Growth means hiring more people
Every new client means more admin, more manual work, more staff. Scaling feels expensive because your operations weren't built to grow.
After.
Automation puts that time and money back where it belongs.
Your operations run themselves
Data flows between your tools automatically. Tasks trigger without anyone lifting a finger. Your team focuses on the work that only humans can do.
Consistent processes, every time
Automations don't forget, get distracted, or have bad days. Every process runs the same way, every time — errors become the exception, not the norm.
Growth without growing pains
Take on more clients, enter new markets, scale the business — without a proportional increase in admin, headcount, or stress.
Button
The difference
Your business. Before and after.
Most growing businesses are losing thousands of pounds a month to manual work and disconnected tools. Here's what that looks like - and what changes when you fix it.
Before.
Manual processes are costing you more than you realise.
Drowning in manual work
Your team spends hours copying data, chasing updates, and repeating the same tasks every week - while the work that actually grows the business waits.
Every mistake costs you twice
When processes depend on people remembering, things go wrong. And when they do, someone spends hours fixing it - time and money you'll never get back.
Growth means hiring more people
Every new client means more admin, more manual work, more staff. Scaling feels expensive because your operations weren't built to grow.
After.
Automation puts that time and money back where it belongs.
Your operations run themselves
Data flows between your tools automatically. Tasks trigger without anyone lifting a finger. Your team focuses on the work that only humans can do.
Consistent processes, every time
Automations don't forget, get distracted, or have bad days. Every process runs the same way, every time — errors become the exception, not the norm.
Growth without growing pains
Take on more clients, enter new markets, scale the business — without a proportional increase in admin, headcount, or stress.
Button
Testimonial
By making best use of technology, including the ethical use of AI, we have strengthened core processes, improved internal coordination and created more robust systems that support consistent, high-quality delivery across the organisation.
Juliana Amaral
CEO, Borders Community Action
Work smarter, so your mission goes further.
Testimonial
By making best use of technology, including the ethical use of AI, we have strengthened core processes, improved internal coordination and created more robust systems that support consistent, high-quality delivery across the organisation.
Juliana Amaral
CEO, Borders Community Action
Work smarter, so your mission goes further.
Testimonial
By making best use of technology, including the ethical use of AI, we have strengthened core processes, improved internal coordination and created more robust systems that support consistent, high-quality delivery across the organisation.
Juliana Amaral
CEO, Borders Community Action
Work smarter, so your mission goes further.
Testimonial
By making best use of technology, including the ethical use of AI, we have strengthened core processes, improved internal coordination and created more robust systems that support consistent, high-quality delivery across the organisation.
Juliana Amaral
CEO, Borders Community Action
Work smarter. Not harder.
Your existing tools
Any software. One workflow.
Whether you're running on Xero, HubSpot, Notion, or a bespoke system — we build automations that connect your existing tools into a single, seamless workflow. No ripping and replacing. Just everything working together.
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Your existing tools
Any software. One workflow.
Whether you're running on Xero, HubSpot, Notion, or a bespoke system — we build automations that connect your existing tools into a single, seamless workflow. No ripping and replacing. Just everything working together.
Your existing tools
Any software. One workflow.
Whether you're running on Xero, HubSpot, Notion, or a bespoke system — we build automations that connect your existing tools into a single, seamless workflow. No ripping and replacing. Just everything working together.
Your existing tools
Any software. One workflow.
Whether you're running on Xero, HubSpot, Notion, or a bespoke system — we build automations that connect your existing tools into a single, seamless workflow. No ripping and replacing. Just everything working together.
Use cases
Every department.
Every problem.
Whatever your business does, every team is sitting on processes that should already be running themselves.
Book a kick-off call
Sales.
More pipeline. Less admin. Bigger deals.
Every hour your sales team spends on admin is an hour they're not selling. Automation handles the follow-ups, the data entry and the paperwork — so your team focuses on the conversations that close.
Lead in, CRM updates itself
A lead emails or fills a form. Contact created, tagged and task assigned automatically.
Proposals sent in minutes
Deal reaches the right stage. Proposal populated and sent for signature automatically.
No reply? Automatic follow-up
Three days, no reply? A chaser goes out. No one needs to remember to send it.
Deal won, onboarding starts
Contract signed. CRM updates, project created and welcome email sent. Automatically.
AI call summary, notes logged
AI summarises every call and logs next steps to the deal record. No manual notes.
Cold deals flagged and chased
No activity in seven days? Rep gets a nudge with a clear next action automatically.
Marketing.
More output. Less repetition.
Your marketing team is creative — the work that bogs them down isn't. Automation handles the scheduling, reporting and distribution so the team can focus on the campaigns that matter.
Blog live, social posts ready
Article published, AI drafts posts for LinkedIn, Instagram and X ready to schedule.
Lead magnet triggers nurture
Guide downloaded or webinar registered. Contact enrolled in a tailored email sequence.
Report built every Monday
Ad, email and analytics data pulled and compiled into a formatted report in your inbox.
Spend spikes, campaign pauses
Overspending overnight? Alert fires and the campaign pauses before the damage is done.
Webinar booked, reminders set
Signup triggers a confirmation, reminder the day before and the recording link after.
Unsubscribe synced everywhere
Unsubscribes sync to your email tool, CRM and ad audiences. No list management needed.
Finance & Accounting.
Less chasing. Fewer errors. Faster close.
Finance runs on accuracy and timing. Automation makes sure nothing gets missed, nothing gets entered twice and nothing waits longer than it needs to.
Email arrives, bill created
AI scans the attachment, extracts the key details and creates a bill in your accounts.
CRM deal won, invoice drafted
Deal won in CRM. Client set up in accounts and draft invoice generated.
Contract signed, billing live
Contract signed. Recurring billing schedule created in your accounts automatically.
Timesheets approved, billed
Hours approved in your project tool. Draft invoice generated in your accounts.
Payment in, CRM updated
Client pays. CRM updates, team is notified and the next invoice is queued.
Spend over limit, flagged
Invoice over your limit. Held and sent for director approval before payment is made.
Operations.
Processes that run. Without being chased.
Operations is where manual work hides in plain sight. Automation makes sure the right people are notified, the right tasks are created and nothing falls through the cracks.
Job complete, client sign-off
Job marked complete. Sign-off request sent to client and file updated automatically.
Stock low, order placed
When inventory drops below a set level, a purchase order goes to the right supplier.
Order in, fulfilment starts
Warehouse notified, delivery booked and customer confirmation sent automatically.
Delivery note updates stock
AI reads the delivery note, matches it to the purchase order and updates your stock.
Weekly ops summary delivered
Key metrics from across your systems compiled and delivered every Monday. Automatically.
Deadline missed, escalated
Task not done by its due date? Right person notified and a new deadline is set.
Human Resources.
Less paperwork. More time for people.
HR teams spend too much time on admin and not enough on people. Automation handles the repetitive parts so your team can focus on the conversations that matter.
Application in, form sent
Candidate receives a confirmation and screening questionnaire the moment they apply.
Offer accepted, onboarding on
Contracts sent, accounts created and the new starter checklist assigned. Automatically.
Leave requested and approved
Leave routes to the right manager, gets a decision and syncs to payroll automatically.
Probation due, review booked
Three weeks out, a review is scheduled, a form sent to the manager and reminder set.
Training done, record updated
Course completed, training record updated and manager notified. No chasing certificates.
Leaver confirmed, offboarding
Access tasks assigned, equipment collection scheduled and exit paperwork sent automatically.
IT & Technology.
Monitored, maintained and one step ahead.
IT teams spend too much time being reactive. Automation handles the monitoring, routine tasks and user management — so your team fixes problems before users notice them.
New starter, accounts created
HR confirms a new hire. Accounts set up, access assigned and credentials sent automatically.
Ticket raised and triaged
Tickets read by AI, categorised, prioritised and routed to the right person automatically.
System down, team alerted
Service goes down. Right people notified via Slack or email with full context immediately.
Unused licences flagged
Licences unused for thirty days are identified and flagged for removal automatically.
Patch out, devices updated
Critical update available. Affected devices identified and updates queued for maintenance.
Leaver confirmed, access gone
HR records a departure. Accounts deactivated and access revoked across connected systems.
Customer Service.
Faster replies. Nothing missed. Happier customers.
Speed and consistency are everything in customer service. Automation makes sure no message waits in a queue, no follow-up gets forgotten and every customer feels looked after.
Email lands, AI drafts reply
Incoming email read by AI. Draft response generated and ready for review in seconds.
Common questions, AI replies
FAQs handled by AI entirely, freeing your team for queries that actually need a human.
Complaint in, team escalated
Flagged keywords or negative sentiment? Message escalated to a senior team member.
Ticket closed, check-in sent
Twenty four hours after closing, a short satisfaction message goes to the customer.
Refund approved, payment sent
Refund decision logged. Payment triggered and confirmation sent to the customer automatically.
New review, response drafted
Review posted on Google or Trustpilot? AI drafts a response for your team to approve.
Legal & Compliance.
Deadlines tracked. Documents handled. Nothing missed.
Compliance runs on dates, documents and audit trails. Automation makes sure nothing expires unnoticed, nothing goes unfiled and everything is logged exactly where it needs to be.
Contract signed, renewal set
Renewal reminder set the moment a contract is signed. Ninety days before expiry.
New client, checks triggered
New client added. Verification and screening initiated and results logged automatically.
Document in, data extracted
AI reads the document, extracts key dates and parties and files it in the right place.
Policy due, owner reminded
Document owner notified when a review is due, current version attached automatically.
Incident flagged, log created
Compliance issue raised. Log entry created, manager notified and follow-up task assigned.
Training overdue, escalated
Mandatory training not done by the deadline? Employee and manager notified automatically.
Strategy & Leadership.
The right information. At the right time.
Leaders make better decisions with better information. Automation pulls it all together so you're looking at what matters — not waiting for someone to build a report.
Weekly business summary ready
Revenue, pipeline and ops metrics compiled and in your inbox every Monday. Automatically.
New data in, digest created
New report or data drop. AI generates a summary and delivers it to the right people.
KPI drops, flagged same day
Key metric falls below target. Alert fires and the team lead is notified same day.
Board pack compiled itself
Finance, ops and CRM data pulled and assembled into a draft board report on schedule.
Market update, AI summarised
Matching report or article published. AI summarises it and adds it to your briefing.
Milestone missed, escalated
Milestone missed with no update? Escalated to the right level with full context included.
Service Delivery.
Every handoff handled. Every deadline met.
Service delivery depends on handoffs going right first time. Automation makes sure the right people are notified, the right tasks are created and nothing gets delayed because someone forgot to pass it on.
Project kicks off, tasks live
Engagement confirmed. Tasks created, deadlines set and team assigned automatically.
Client update, task raised
Client sends a change request. It's extracted, logged and assigned as a task.
Stage done, client notified
Stage marked complete. A personalised update goes to the client automatically.
No update logged, PM prompted
Checkpoint reached, no update. PM prompted and client timeline flagged automatically.
Approved, next stage starts
Client signs off. Next phase triggered, tasks created and team notified automatically.
Scope change, team notified
Change approved. Tasks updated, team notified and new timeline sent to the client.
Use cases
Every department.
Every problem.
Whatever your business does, every team is sitting on processes that should already be running themselves.
Book a kick-off call
Sales.
More pipeline. Less admin. Bigger deals.
Every hour your sales team spends on admin is an hour they're not selling. Automation handles the follow-ups, the data entry and the paperwork — so your team focuses on the conversations that close.
Read more
Marketing.
More output. Less repetition.
Your marketing team is creative — the work that bogs them down isn't. Automation handles the scheduling, reporting and distribution so the team can focus on the campaigns that matter.
Read more
Finance & Accounting.
Less chasing. Fewer errors. Faster close.
Finance runs on accuracy and timing. Automation makes sure nothing gets missed, nothing gets entered twice and nothing waits longer than it needs to.
Read more
Operations.
Processes that run. Without being chased.
Operations is where manual work hides in plain sight. Automation makes sure the right people are notified, the right tasks are created and nothing falls through the cracks.
Read more
Human Resources.
Less paperwork. More time for people.
HR teams spend too much time on admin and not enough on people. Automation handles the repetitive parts so your team can focus on the conversations that matter.
Read more
IT & Technology.
Monitored, maintained and one step ahead.
IT teams spend too much time being reactive. Automation handles the monitoring, routine tasks and user management — so your team fixes problems before users notice them.
Read more
Customer Service.
Faster replies. Nothing missed. Happier customers.
Speed and consistency are everything in customer service. Automation makes sure no message waits in a queue, no follow-up gets forgotten and every customer feels looked after.
Read more
Legal & Compliance.
Deadlines tracked. Documents handled. Nothing missed.
Compliance runs on dates, documents and audit trails. Automation makes sure nothing expires unnoticed, nothing goes unfiled and everything is logged exactly where it needs to be.
Read more
Strategy & Leadership.
The right information. At the right time.
Leaders make better decisions with better information. Automation pulls it all together so you're looking at what matters — not waiting for someone to build a report.
Read more
Service Delivery.
Every handoff handled. Every deadline met.
Service delivery depends on handoffs going right first time. Automation makes sure the right people are notified, the right tasks are created and nothing gets delayed because someone forgot to pass it on.
Read more
Use cases
Every department.
Every problem.
Whatever your business does, every team is sitting on processes that should already be running themselves.
Book a kick-off call
Sales.
More pipeline. Less admin. Bigger deals.
Every hour your sales team spends on admin is an hour they're not selling. Automation handles the follow-ups, the data entry and the paperwork — so your team focuses on the conversations that close.
Lead in, CRM updates itself
A lead emails or fills a form. Contact created, tagged and task assigned automatically.
Proposals sent in minutes
Deal reaches the right stage. Proposal populated and sent for signature automatically.
No reply? Automatic follow-up
Three days, no reply? A chaser goes out. No one needs to remember to send it.
Deal won, onboarding starts
Contract signed. CRM updates, project created and welcome email sent. Automatically.
AI call summary, notes logged
AI summarises every call and logs next steps to the deal record. No manual notes.
Cold deals flagged and chased
No activity in seven days? Rep gets a nudge with a clear next action automatically.
Marketing.
More output. Less repetition.
Your marketing team is creative — the work that bogs them down isn't. Automation handles the scheduling, reporting and distribution so the team can focus on the campaigns that matter.
Blog live, social posts ready
Article published, AI drafts posts for LinkedIn, Instagram and X ready to schedule.
Lead magnet triggers nurture
Guide downloaded or webinar registered. Contact enrolled in a tailored email sequence.
Report built every Monday
Ad, email and analytics data pulled and compiled into a formatted report in your inbox.
Spend spikes, campaign pauses
Overspending overnight? Alert fires and the campaign pauses before the damage is done.
Webinar booked, reminders set
Signup triggers a confirmation, reminder the day before and the recording link after.
Unsubscribe synced everywhere
Unsubscribes sync to your email tool, CRM and ad audiences. No list management needed.
Finance & Accounting.
Less chasing. Fewer errors. Faster close.
Finance runs on accuracy and timing. Automation makes sure nothing gets missed, nothing gets entered twice and nothing waits longer than it needs to.
Email arrives, bill created
AI scans the attachment, extracts the key details and creates a bill in your accounts.
CRM deal won, invoice drafted
Deal won in CRM. Client set up in accounts and draft invoice generated.
Contract signed, billing live
Contract signed. Recurring billing schedule created in your accounts automatically.
Timesheets approved, billed
Hours approved in your project tool. Draft invoice generated in your accounts.
Payment in, CRM updated
Client pays. CRM updates, team is notified and the next invoice is queued.
Spend over limit, flagged
Invoice over your limit. Held and sent for director approval before payment is made.
Operations.
Processes that run. Without being chased.
Operations is where manual work hides in plain sight. Automation makes sure the right people are notified, the right tasks are created and nothing falls through the cracks.
Job complete, client sign-off
Job marked complete. Sign-off request sent to client and file updated automatically.
Stock low, order placed
When inventory drops below a set level, a purchase order goes to the right supplier.
Order in, fulfilment starts
Warehouse notified, delivery booked and customer confirmation sent automatically.
Delivery note updates stock
AI reads the delivery note, matches it to the purchase order and updates your stock.
Weekly ops summary delivered
Key metrics from across your systems compiled and delivered every Monday. Automatically.
Deadline missed, escalated
Task not done by its due date? Right person notified and a new deadline is set.
Human Resources.
Less paperwork. More time for people.
HR teams spend too much time on admin and not enough on people. Automation handles the repetitive parts so your team can focus on the conversations that matter.
Application in, form sent
Candidate receives a confirmation and screening questionnaire the moment they apply.
Offer accepted, onboarding on
Contracts sent, accounts created and the new starter checklist assigned. Automatically.
Leave requested and approved
Leave routes to the right manager, gets a decision and syncs to payroll automatically.
Probation due, review booked
Three weeks out, a review is scheduled, a form sent to the manager and reminder set.
Training done, record updated
Course completed, training record updated and manager notified. No chasing certificates.
Leaver confirmed, offboarding
Access tasks assigned, equipment collection scheduled and exit paperwork sent automatically.
IT & Technology.
Monitored, maintained and one step ahead.
IT teams spend too much time being reactive. Automation handles the monitoring, routine tasks and user management — so your team fixes problems before users notice them.
New starter, accounts created
HR confirms a new hire. Accounts set up, access assigned and credentials sent automatically.
Ticket raised and triaged
Tickets read by AI, categorised, prioritised and routed to the right person automatically.
System down, team alerted
Service goes down. Right people notified via Slack or email with full context immediately.
Unused licences flagged
Licences unused for thirty days are identified and flagged for removal automatically.
Patch out, devices updated
Critical update available. Affected devices identified and updates queued for maintenance.
Leaver confirmed, access gone
HR records a departure. Accounts deactivated and access revoked across connected systems.
Customer Service.
Faster replies. Nothing missed. Happier customers.
Speed and consistency are everything in customer service. Automation makes sure no message waits in a queue, no follow-up gets forgotten and every customer feels looked after.
Email lands, AI drafts reply
Incoming email read by AI. Draft response generated and ready for review in seconds.
Common questions, AI replies
FAQs handled by AI entirely, freeing your team for queries that actually need a human.
Complaint in, team escalated
Flagged keywords or negative sentiment? Message escalated to a senior team member.
Ticket closed, check-in sent
Twenty four hours after closing, a short satisfaction message goes to the customer.
Refund approved, payment sent
Refund decision logged. Payment triggered and confirmation sent to the customer automatically.
New review, response drafted
Review posted on Google or Trustpilot? AI drafts a response for your team to approve.
Legal & Compliance.
Deadlines tracked. Documents handled. Nothing missed.
Compliance runs on dates, documents and audit trails. Automation makes sure nothing expires unnoticed, nothing goes unfiled and everything is logged exactly where it needs to be.
Contract signed, renewal set
Renewal reminder set the moment a contract is signed. Ninety days before expiry.
New client, checks triggered
New client added. Verification and screening initiated and results logged automatically.
Document in, data extracted
AI reads the document, extracts key dates and parties and files it in the right place.
Policy due, owner reminded
Document owner notified when a review is due, current version attached automatically.
Incident flagged, log created
Compliance issue raised. Log entry created, manager notified and follow-up task assigned.
Training overdue, escalated
Mandatory training not done by the deadline? Employee and manager notified automatically.
Strategy & Leadership.
The right information. At the right time.
Leaders make better decisions with better information. Automation pulls it all together so you're looking at what matters — not waiting for someone to build a report.
Weekly business summary ready
Revenue, pipeline and ops metrics compiled and in your inbox every Monday. Automatically.
New data in, digest created
New report or data drop. AI generates a summary and delivers it to the right people.
KPI drops, flagged same day
Key metric falls below target. Alert fires and the team lead is notified same day.
Board pack compiled itself
Finance, ops and CRM data pulled and assembled into a draft board report on schedule.
Market update, AI summarised
Matching report or article published. AI summarises it and adds it to your briefing.
Milestone missed, escalated
Milestone missed with no update? Escalated to the right level with full context included.
Service Delivery.
Every handoff handled. Every deadline met.
Service delivery depends on handoffs going right first time. Automation makes sure the right people are notified, the right tasks are created and nothing gets delayed because someone forgot to pass it on.
Project kicks off, tasks live
Engagement confirmed. Tasks created, deadlines set and team assigned automatically.
Client update, task raised
Client sends a change request. It's extracted, logged and assigned as a task.
Stage done, client notified
Stage marked complete. A personalised update goes to the client automatically.
No update logged, PM prompted
Checkpoint reached, no update. PM prompted and client timeline flagged automatically.
Approved, next stage starts
Client signs off. Next phase triggered, tasks created and team notified automatically.
Scope change, team notified
Change approved. Tasks updated, team notified and new timeline sent to the client.
Use cases
Every department.
Every problem.
Whatever your business does, every team is sitting on processes that should already be running themselves.
Book a kick-off call
Sales.
More pipeline. Less admin. Bigger deals.
Every hour your sales team spends on admin is an hour they're not selling. Automation handles the follow-ups, the data entry and the paperwork — so your team focuses on the conversations that close.
Lead in, CRM updates itself
A lead emails or fills a form. Contact created, tagged and task assigned automatically.
Proposals sent in minutes
Deal reaches the right stage. Proposal populated and sent for signature automatically.
No reply? Automatic follow-up
Three days, no reply? A chaser goes out. No one needs to remember to send it.
Deal won, onboarding starts
Contract signed. CRM updates, project created and welcome email sent. Automatically.
AI call summary, notes logged
AI summarises every call and logs next steps to the deal record. No manual notes.
Cold deals flagged and chased
No activity in seven days? Rep gets a nudge with a clear next action automatically.
Marketing.
More output. Less repetition.
Your marketing team is creative — the work that bogs them down isn't. Automation handles the scheduling, reporting and distribution so the team can focus on the campaigns that matter.
Blog live, social posts ready
Article published, AI drafts posts for LinkedIn, Instagram and X ready to schedule.
Lead magnet triggers nurture
Guide downloaded or webinar registered. Contact enrolled in a tailored email sequence.
Report built every Monday
Ad, email and analytics data pulled and compiled into a formatted report in your inbox.
Spend spikes, campaign pauses
Overspending overnight? Alert fires and the campaign pauses before the damage is done.
Webinar booked, reminders set
Signup triggers a confirmation, reminder the day before and the recording link after.
Unsubscribe synced everywhere
Unsubscribes sync to your email tool, CRM and ad audiences. No list management needed.
Finance & Accounting.
Less chasing. Fewer errors. Faster close.
Finance runs on accuracy and timing. Automation makes sure nothing gets missed, nothing gets entered twice and nothing waits longer than it needs to.
Email arrives, bill created
AI scans the attachment, extracts the key details and creates a bill in your accounts.
CRM deal won, invoice drafted
Deal won in CRM. Client set up in accounts and draft invoice generated.
Contract signed, billing live
Contract signed. Recurring billing schedule created in your accounts automatically.
Timesheets approved, billed
Hours approved in your project tool. Draft invoice generated in your accounts.
Payment in, CRM updated
Client pays. CRM updates, team is notified and the next invoice is queued.
Spend over limit, flagged
Invoice over your limit. Held and sent for director approval before payment is made.
Operations.
Processes that run. Without being chased.
Operations is where manual work hides in plain sight. Automation makes sure the right people are notified, the right tasks are created and nothing falls through the cracks.
Job complete, client sign-off
Job marked complete. Sign-off request sent to client and file updated automatically.
Stock low, order placed
When inventory drops below a set level, a purchase order goes to the right supplier.
Order in, fulfilment starts
Warehouse notified, delivery booked and customer confirmation sent automatically.
Delivery note updates stock
AI reads the delivery note, matches it to the purchase order and updates your stock.
Weekly ops summary delivered
Key metrics from across your systems compiled and delivered every Monday. Automatically.
Deadline missed, escalated
Task not done by its due date? Right person notified and a new deadline is set.
Human Resources.
Less paperwork. More time for people.
HR teams spend too much time on admin and not enough on people. Automation handles the repetitive parts so your team can focus on the conversations that matter.
Application in, form sent
Candidate receives a confirmation and screening questionnaire the moment they apply.
Offer accepted, onboarding on
Contracts sent, accounts created and the new starter checklist assigned. Automatically.
Leave requested and approved
Leave routes to the right manager, gets a decision and syncs to payroll automatically.
Probation due, review booked
Three weeks out, a review is scheduled, a form sent to the manager and reminder set.
Training done, record updated
Course completed, training record updated and manager notified. No chasing certificates.
Leaver confirmed, offboarding
Access tasks assigned, equipment collection scheduled and exit paperwork sent automatically.
IT & Technology.
Monitored, maintained and one step ahead.
IT teams spend too much time being reactive. Automation handles the monitoring, routine tasks and user management — so your team fixes problems before users notice them.
New starter, accounts created
HR confirms a new hire. Accounts set up, access assigned and credentials sent automatically.
Ticket raised and triaged
Tickets read by AI, categorised, prioritised and routed to the right person automatically.
System down, team alerted
Service goes down. Right people notified via Slack or email with full context immediately.
Unused licences flagged
Licences unused for thirty days are identified and flagged for removal automatically.
Patch out, devices updated
Critical update available. Affected devices identified and updates queued for maintenance.
Leaver confirmed, access gone
HR records a departure. Accounts deactivated and access revoked across connected systems.
Customer Service.
Faster replies. Nothing missed. Happier customers.
Speed and consistency are everything in customer service. Automation makes sure no message waits in a queue, no follow-up gets forgotten and every customer feels looked after.
Email lands, AI drafts reply
Incoming email read by AI. Draft response generated and ready for review in seconds.
Common questions, AI replies
FAQs handled by AI entirely, freeing your team for queries that actually need a human.
Complaint in, team escalated
Flagged keywords or negative sentiment? Message escalated to a senior team member.
Ticket closed, check-in sent
Twenty four hours after closing, a short satisfaction message goes to the customer.
Refund approved, payment sent
Refund decision logged. Payment triggered and confirmation sent to the customer automatically.
New review, response drafted
Review posted on Google or Trustpilot? AI drafts a response for your team to approve.
Legal & Compliance.
Deadlines tracked. Documents handled. Nothing missed.
Compliance runs on dates, documents and audit trails. Automation makes sure nothing expires unnoticed, nothing goes unfiled and everything is logged exactly where it needs to be.
Contract signed, renewal set
Renewal reminder set the moment a contract is signed. Ninety days before expiry.
New client, checks triggered
New client added. Verification and screening initiated and results logged automatically.
Document in, data extracted
AI reads the document, extracts key dates and parties and files it in the right place.
Policy due, owner reminded
Document owner notified when a review is due, current version attached automatically.
Incident flagged, log created
Compliance issue raised. Log entry created, manager notified and follow-up task assigned.
Training overdue, escalated
Mandatory training not done by the deadline? Employee and manager notified automatically.
Strategy & Leadership.
The right information. At the right time.
Leaders make better decisions with better information. Automation pulls it all together so you're looking at what matters — not waiting for someone to build a report.
Weekly business summary ready
Revenue, pipeline and ops metrics compiled and in your inbox every Monday. Automatically.
New data in, digest created
New report or data drop. AI generates a summary and delivers it to the right people.
KPI drops, flagged same day
Key metric falls below target. Alert fires and the team lead is notified same day.
Board pack compiled itself
Finance, ops and CRM data pulled and assembled into a draft board report on schedule.
Market update, AI summarised
Matching report or article published. AI summarises it and adds it to your briefing.
Milestone missed, escalated
Milestone missed with no update? Escalated to the right level with full context included.
Service Delivery.
Every handoff handled. Every deadline met.
Service delivery depends on handoffs going right first time. Automation makes sure the right people are notified, the right tasks are created and nothing gets delayed because someone forgot to pass it on.
Project kicks off, tasks live
Engagement confirmed. Tasks created, deadlines set and team assigned automatically.
Client update, task raised
Client sends a change request. It's extracted, logged and assigned as a task.
Stage done, client notified
Stage marked complete. A personalised update goes to the client automatically.
No update logged, PM prompted
Checkpoint reached, no update. PM prompted and client timeline flagged automatically.
Approved, next stage starts
Client signs off. Next phase triggered, tasks created and team notified automatically.
Scope change, team notified
Change approved. Tasks updated, team notified and new timeline sent to the client.
The bigger picture
More than just saving time.
Automation transforms how your business operates — giving you the speed, consistency, and visibility to compete at a higher level without burning out your team.
Lower cost per service delivered
As your admin gets leaner, each service costs less to deliver — stretching every pound of funding further without cutting corners.
Faster response times
Automated handoffs and notifications mean members, service users and funders hear from you in minutes, not days.
Happier supporters, less effort
Instant confirmations, timely updates and proactive comms — all automated, so people feel looked after without anyone having to remember.
Evidence you can trust
When your processes run through connected systems, impact reports and funding bids draw on figures you can rely on — and find quickly.
Full visibility, in real time
See exactly where every process stands at any moment. No more chasing status updates or discovering something slipped through the cracks days after the fact.
No more Monday dread.
Remove the grind and watch morale, retention and output all improve — people do better work when they're not buried in repetitive tasks.
The bigger picture
More than just saving time.
Automation transforms how your business operates — giving you the speed, consistency, and visibility to compete at a higher level without burning out your team.
Lower cost per service delivered
As your admin gets leaner, each service costs less to deliver — stretching every pound of funding further without cutting corners.
Faster response times
Automated handoffs and notifications mean members, service users and funders hear from you in minutes, not days.
Happier supporters, less effort
Instant confirmations, timely updates and proactive comms — all automated, so people feel looked after without anyone having to remember.
Evidence you can trust
When your processes run through connected systems, impact reports and funding bids draw on figures you can rely on — and find quickly.
Full visibility, in real time
See exactly where every process stands at any moment. No more chasing status updates or discovering something slipped through the cracks days after the fact.
No more Monday dread.
Remove the grind and watch morale, retention and output all improve — people do better work when they're not buried in repetitive tasks.
The bigger picture
More than just saving time.
Automation transforms how your business operates — giving you the speed, consistency, and visibility to compete at a higher level without burning out your team.
Lower cost per service delivered
As your admin gets leaner, each service costs less to deliver — stretching every pound of funding further without cutting corners.
Faster response times
Automated handoffs and notifications mean members, service users and funders hear from you in minutes, not days.
Happier supporters, less effort
Instant confirmations, timely updates and proactive comms — all automated, so people feel looked after without anyone having to remember.
Evidence you can trust
When your processes run through connected systems, impact reports and funding bids draw on figures you can rely on — and find quickly.
Full visibility, in real time
See exactly where every process stands at any moment. No more chasing status updates or discovering something slipped through the cracks days after the fact.
No more Monday dread.
Remove the grind and watch morale, retention and output all improve — people do better work when they're not buried in repetitive tasks.
The bigger picture
More than just saving time.
Automation transforms how your business operates — giving you the speed, consistency, and visibility to compete at a higher level without burning out your team.
Lower cost per service delivered
As your admin gets leaner, each service costs less to deliver — stretching every pound of funding further without cutting corners.
Faster response times
Automated handoffs and notifications mean members, service users and funders hear from you in minutes, not days.
Happier supporters, less effort
Instant confirmations, timely updates and proactive comms — all automated, so people feel looked after without anyone having to remember.
Evidence you can trust
When your processes run through connected systems, impact reports and funding bids draw on figures you can rely on — and find quickly.
Full visibility, in real time
See exactly where every process stands at any moment. No more chasing status updates or discovering something slipped through the cracks days after the fact.
No more Monday dread.
Remove the grind and watch morale, retention and output all improve — people do better work when they're not buried in repetitive tasks.
AI models we work with
The right AI for the right job.
We work across all the major AI models — choosing the right one based on what your automation actually needs. Whether that's reasoning, speed, cost, or capability, we pick the best tool for the task rather than defaulting to one platform for everything.
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AI models we work with
The right AI for the right job.
We work across all the major AI models — choosing the right one based on what your automation actually needs. Whether that's reasoning, speed, cost, or capability, we pick the best tool for the task rather than defaulting to one platform for everything.
AI models we work with
The right AI for the right job.
We work across all the major AI models — choosing the right one based on what your automation actually needs. Whether that's reasoning, speed, cost, or capability, we pick the best tool for the task rather than defaulting to one platform for everything.
AI models we work with
The right AI for the right job.
We work across all the major AI models — choosing the right one based on what your automation actually needs. Whether that's reasoning, speed, cost, or capability, we pick the best tool for the task rather than defaulting to one platform for everything.
FAQs
Questions charities often ask.
Not covered here? Bring it to your free mini-audit.
What's included in the free mini-audit?
A short questionnaire, a one-hour video call looking at your website and systems together, and a one-page summary of what to fix first within two working days. It's free for any charity or community group, with no obligation.
What does it cost?
Websites and set-up projects are fixed-fee, so you know the cost upfront. Hosting, maintenance and content changes are covered by a simple monthly fee. I'm not VAT registered, so there's nothing added on top.
How long does it take?
Most automations and system set-ups are live within two to four weeks. A new website takes longer, and you'll get a clear timeline before any work starts.
Will this replace any of our staff or volunteers?
No. It takes repetitive admin off their plates, so they can spend more time on the people and causes you support.
Do you offer training for our team?
Yes. Staff and volunteers get hands-on training built around your own systems, plus written guides, so everyone feels confident before anything is handed over.
How do you look after our data?
Carefully. Access is limited to what's needed, the work follows UK GDPR, and I never keep your members' or service users' data beyond what the work requires.
Do we need to change the systems we already use?
No. I work with what you already have, whether that's a CRM, forms, email tools or spreadsheets. We only replace something if it's genuinely holding you back.
Can we start with just one thing?
Absolutely. Fix one process or one page first, see the difference it makes, and build from there as your budget allows.
We're not very technical. Is that a problem?
Not at all. Most of the organisations I work with aren't. I handle the technical side and explain everything in plain English.
Can you help us access nonprofit discounts?
Yes. Many tools offer free or discounted licences for charities, and eligible charities can get free Google advertising through Ad Grants. I'll help you find what you qualify for and handle the applications.
What happens after it's built?
I don't disappear. I host and maintain your website and systems, fix anything that stops working, and help you adapt as your organisation changes.
Do you only work in the Scottish Borders?
I'm based in Berwick-upon-Tweed and work with organisations across the Scottish Borders and Northumberland. Most of the work happens remotely, so I can help wherever you are.
FAQs
Questions charities often ask.
Not covered here? Bring it to your free mini-audit.
What's included in the free mini-audit?
A short questionnaire, a one-hour video call looking at your website and systems together, and a one-page summary of what to fix first within two working days. It's free for any charity or community group, with no obligation.
Do we need to change the systems we already use?
No. I work with what you already have, whether that's a CRM, forms, email tools or spreadsheets. We only replace something if it's genuinely holding you back.
What does it cost?
Websites and set-up projects are fixed-fee, so you know the cost upfront. Hosting, maintenance and content changes are covered by a simple monthly fee. I'm not VAT registered, so there's nothing added on top.
Can we start with just one thing?
Absolutely. Fix one process or one page first, see the difference it makes, and build from there as your budget allows.
How long does it take?
Most automations and system set-ups are live within two to four weeks. A new website takes longer, and you'll get a clear timeline before any work starts.
We're not very technical. Is that a problem?
Not at all. Most of the organisations I work with aren't. I handle the technical side and explain everything in plain English.
Will this replace any of our staff or volunteers?
No. It takes repetitive admin off their plates, so they can spend more time on the people and causes you support.
Can you help us access nonprofit discounts?
Yes. Many tools offer free or discounted licences for charities, and eligible charities can get free Google advertising through Ad Grants. I'll help you find what you qualify for and handle the applications.
Do you offer training for our team?
Yes. Staff and volunteers get hands-on training built around your own systems, plus written guides, so everyone feels confident before anything is handed over.
What happens after it's built?
I don't disappear. I host and maintain your website and systems, fix anything that stops working, and help you adapt as your organisation changes.
How do you look after our data?
Carefully. Access is limited to what's needed, the work follows UK GDPR, and I never keep your members' or service users' data beyond what the work requires.
Do you only work in the Scottish Borders?
I'm based in Berwick-upon-Tweed and work with organisations across the Scottish Borders and Northumberland. Most of the work happens remotely, so I can help wherever you are.
FAQs
Questions charities often ask.
Not covered here? Bring it to your free mini-audit.
What's included in the free mini-audit?
A short questionnaire, a one-hour video call looking at your website and systems together, and a one-page summary of what to fix first within two working days. It's free for any charity or community group, with no obligation.
What does it cost?
Websites and set-up projects are fixed-fee, so you know the cost upfront. Hosting, maintenance and content changes are covered by a simple monthly fee. I'm not VAT registered, so there's nothing added on top.
How long does it take?
Most automations and system set-ups are live within two to four weeks. A new website takes longer, and you'll get a clear timeline before any work starts.
Will this replace any of our staff or volunteers?
No. It takes repetitive admin off their plates, so they can spend more time on the people and causes you support.
Do you offer training for our team?
Yes. Staff and volunteers get hands-on training built around your own systems, plus written guides, so everyone feels confident before anything is handed over.
How do you look after our data?
Carefully. Access is limited to what's needed, the work follows UK GDPR, and I never keep your members' or service users' data beyond what the work requires.
Do we need to change the systems we already use?
No. I work with what you already have, whether that's a CRM, forms, email tools or spreadsheets. We only replace something if it's genuinely holding you back.
Can we start with just one thing?
Absolutely. Fix one process or one page first, see the difference it makes, and build from there as your budget allows.
We're not very technical. Is that a problem?
Not at all. Most of the organisations I work with aren't. I handle the technical side and explain everything in plain English.
Can you help us access nonprofit discounts?
Yes. Many tools offer free or discounted licences for charities, and eligible charities can get free Google advertising through Ad Grants. I'll help you find what you qualify for and handle the applications.
What happens after it's built?
I don't disappear. I host and maintain your website and systems, fix anything that stops working, and help you adapt as your organisation changes.
Do you only work in the Scottish Borders?
I'm based in Berwick-upon-Tweed and work with organisations across the Scottish Borders and Northumberland. Most of the work happens remotely, so I can help wherever you are.
FAQs
Questions charities often ask.
Not covered here? Bring it to your free mini-audit.
What's included in the free mini-audit?
A short questionnaire, a one-hour video call looking at your website and systems together, and a one-page summary of what to fix first within two working days. It's free for any charity or community group, with no obligation.
What does it cost?
Websites and set-up projects are fixed-fee, so you know the cost upfront. Hosting, maintenance and content changes are covered by a simple monthly fee. I'm not VAT registered, so there's nothing added on top.
How long does it take?
Most automations and system set-ups are live within two to four weeks. A new website takes longer, and you'll get a clear timeline before any work starts.
Will this replace any of our staff or volunteers?
No. It takes repetitive admin off their plates, so they can spend more time on the people and causes you support.
Do you offer training for our team?
Yes. Staff and volunteers get hands-on training built around your own systems, plus written guides, so everyone feels confident before anything is handed over.
How do you look after our data?
Carefully. Access is limited to what's needed, the work follows UK GDPR, and I never keep your members' or service users' data beyond what the work requires.
Do we need to change the systems we already use?
No. I work with what you already have, whether that's a CRM, forms, email tools or spreadsheets. We only replace something if it's genuinely holding you back.
Can we start with just one thing?
Absolutely. Fix one process or one page first, see the difference it makes, and build from there as your budget allows.
We're not very technical. Is that a problem?
Not at all. Most of the organisations I work with aren't. I handle the technical side and explain everything in plain English.
Can you help us access nonprofit discounts?
Yes. Many tools offer free or discounted licences for charities, and eligible charities can get free Google advertising through Ad Grants. I'll help you find what you qualify for and handle the applications.
What happens after it's built?
I don't disappear. I host and maintain your website and systems, fix anything that stops working, and help you adapt as your organisation changes.
Do you only work in the Scottish Borders?
I'm based in Berwick-upon-Tweed and work with organisations across the Scottish Borders and Northumberland. Most of the work happens remotely, so I can help wherever you are.
Testimonial
These optimisations have helped us join up information, streamline communications and improve how we track and respond to member needs. This has been especially important for a small team working across a wide range of priorities, where efficiency is not just helpful but essential. The result is a stronger, more resilient organisation with the capacity to grow, adapt and continue delivering meaningful support to the third sector in a more sustainable way.
Juliana Amaral
CEO, Borders Community Action
Every hour saved is an hour for your mission.
Testimonial
These optimisations have helped us join up information, streamline communications and improve how we track and respond to member needs. This has been especially important for a small team working across a wide range of priorities, where efficiency is not just helpful but essential. The result is a stronger, more resilient organisation with the capacity to grow, adapt and continue delivering meaningful support to the third sector in a more sustainable way.
Juliana Amaral
CEO, Borders Community Action
Every hour saved is an hour for your mission.
Testimonial
These optimisations have helped us join up information, streamline communications and improve how we track and respond to member needs. This has been especially important for a small team working across a wide range of priorities, where efficiency is not just helpful but essential. The result is a stronger, more resilient organisation with the capacity to grow, adapt and continue delivering meaningful support to the third sector in a more sustainable way.
Juliana Amaral
CEO, Borders Community Action
Every hour saved is an hour for your mission.
Testimonial
These optimisations have helped us join up information, streamline communications and improve how we track and respond to member needs. This has been especially important for a small team working across a wide range of priorities, where efficiency is not just helpful but essential. The result is a stronger, more resilient organisation with the capacity to grow, adapt and continue delivering meaningful support to the third sector in a more sustainable way.
Juliana Amaral
CEO, Borders Community Action
Time is money. We save you both.
Let's talk
Not sure where to start?
Let's figure it out together.
Drop us a message or book a quick call — no jargon, no hard sell. Just an honest conversation about where you're at and whether we can help.
Button
A free 15–30 minute video call via Google Meet.
No preparation needed on your end.
© 2026 Autogether Ltd. Registered in England & Wales. Company number: 17150800.
Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, United Kingdom, TD15 1BN.
Let's talk
Not sure where to start?
Let's figure it out together.
Drop us a message or book a quick call — no jargon, no hard sell. Just an honest conversation about where you're at and whether we can help.
Button
A free 15–30 minute video call via Google Meet.
No preparation needed on your end.
© 2026 Autogether Ltd. Registered in England & Wales. Company number: 17150800.
Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, United Kingdom, TD15 1BN.
Let's talk
Not sure where to start?
Let's figure it out together.
Drop us a message or book a quick call — no jargon, no hard sell. Just an honest conversation about where you're at and whether we can help.
Button
A free 15–30 minute video call via Google Meet.
No preparation needed on your end.
© 2026 Autogether Ltd. Registered in England & Wales. Company number: 17150800.
Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, United Kingdom, TD15 1BN.
Let's talk
Not sure where to start?
Let's figure it out together.
Drop us a message or book a quick call — no jargon, no hard sell. Just an honest conversation about where you're at and whether we can help.
Button
A free 15–30 minute video call via Google Meet.
No preparation needed on your end.
© 2026 Autogether Ltd. Registered in England & Wales. Company number: 17150800.
Boarding School Yard, 90 Marygate, Berwick-upon-Tweed, United Kingdom, TD15 1BN.